Header Menu
Left-Menu
News
Jan 22th, 2013
Eljay Engineering is now ISO / IEC 27001:2005 Certified to provide Professional Services & Remote Network Management Services worldwide
Dec 11th, 2012
Eljay engineers complete WLAN site surveys for one of the world’s popular accessories chain
November 24th, 2012
Eljay enhances partnership levels with leading storage vendor – NetApp
November 15th, 2012
Eljay signs contract with one of the leading Network Support providers of the USA to provide 24x7 NOC support
September 20th 2012, New Delhi
Eljay Engineering, an IT Infrastructure Management company with a global footprint, opens up its new office in Gurgaon, near New Delhi,India
August 18th, 2012
Eljay Engineering engages with a hosted services provider in New York, the USA, in providing Managed Services
June 20th, 2012
Eljay Engineering renews contract for Managed Services for a large system integrator based out of Scotland.
June 4th, 2012
Eljay achieves the status of Cisco Premier Partner and VMware Registered Partner Certification.
April 18th, 2012
Eljay along with its Cisco Gold Certified partner, a network integrator gets into a contract for a large hardware improvement program for the world’s largest international Information Technology Company, headquartered in France.
March 15th, 2012
Eljay Engineering introduces Remote Design Engineering and remote presales models which is as same as onsite design and presales consulting services.
February 14th, 2012
Eljay Professional Services team delivers global hardware refreshment across the globe for a World Renowned Entertainment Company.
January 5th, 2012
Eljay Engineering’s visionary for the year 2012 is towards focusing on Professional Services on Cisco Advanced Technologies

Offshore Development Center

Offshore Development Center

  • Eljay would work as the partner’s ODC, providing resources based on the skill set and experience required for the project
  • The IP Rights of the products would remain with the partner
  • The project planning (the Analysis, Architecture and Design, Development and Testing) would be done by the partner which is executed in the ODC
  • Eljay would build a team as per project requirements, time lines and manage the project for accountability, confidentiality and deliverability for the partner
  • There will be a Project Manager assigned for the partner as one point of contact, and the Project Manager would coordinate the deliverables to the partner on a daily basis
  • Project Manager will ensure the ODC team synchronizes effectively with the Partner’s team and we will have periodic reviews

Offshore Development Center Process

Process & Communication: Quality Management

  • Communication & Etiquette -Engineers involved in direct Client interaction are trained and monitored by Eljay’s Communications Trainer for overseas clients
  • Due Diligence -All tasks, internal & external communications are subject to periodic quality audits
  • Most of engineers in production are ITIL Certified
  • BCP -Business Continuity plan for the site (alternate site) and the infrastructure (alternate connectivity)
  • Trend Analysis -Volume trend, trend on quality & productivity
  • CAPA -corrective action/preventive action, review by quality team followed by regular feedback session to the engineers
Footer